Due to our rigorous quality-control standards and the fragile nature of our products, we cannot accept returns. In the rare occasion that your order arrives with missing, incorrect, or damaged items, please email info@ustestedpeps.com for assistance.
Our customer support representatives are standing by to ensure that our customers are 100% satisfied with our product quality, customer support, and delivery.
Cancellations must be requested by email before the order has shipped. Once the order has shipped, you may not cancel your order.
If there is any problem with your order, please contact us at info@ustestedpeps.com within 7 days of delivery, including your order number and a description (and photos where applicable) of the issue. We will do our absolute best to assist you as quickly and satisfactorily as possible.
Because all products are sold strictly for in-vitro laboratory research use only, and due to the sensitive nature of these materials, all sales are final and no returns can be accepted once an order has shipped.
Please contact us at info@ustestedpeps.com with any questions or concerns you may have regarding your order. Thank you.
